Thought Leadership on AI & Tech Leadership
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Latest !nsights from our Experts
Turning CRM Data into Deep Customer Insights
Personalization lets companies track buying patterns and learn preferences, but it has also opened the door to inappropriate uses of data. Used well, CRM and other data can create Deep Customer Insights. That matters most to companies for which understanding customers is important.
Collaborate, Don’t Interview · How to Talk with Business Stakeholders about Tech
In a typical requirements gathering session, a technology leader asks prepared questions while a business executive checks the clock. Both walk away unsatisfied. A collaborative posture builds trust, the prerequisite for every meaningful change a technology organization can drive.
CRM Adoption Needs Good Leadership as Much as Good IT
Over 90% of companies with dedicated sales teams have licensed a CRM, yet far fewer believe it is strategic. Adoption depends on leadership as much as on IT. C-suite leaders must set the stage and nurture a culture in which the team will want to use it.
What CXOs should know about Digital Transformation
Digital transformation is a buzzword whose definition varies greatly. Innovation Vista defines it as the effort to use technology to grow revenue. It reflects a broader view of IT, and an experienced consultant brings the right knowledge to strategic planning.
Why our Engagements are Month-to-Month for Clients
Innovation Vista’s engagements are month-to-month, from CIO IQ to Contract CIO+, with no penalties, exit clauses or fine print. The policy reflects a belief in flexibility, transparency and performance. Clients stay because the ROI is clear, not because they have to.
Best IT Strategy for a Non-IT Startup? It Depends
Tech startups are the darlings of the press and venture capitalists, but few make it over the hump to critical mass. The best IT strategy for a non-IT startup depends on myriad decisions that tailor it to the company. Technology can make a huge difference well beyond tech startups.
Innovation Vista Announces Acquisition of Tech-Advisors.net
Innovation Vista has acquired Tech-Advisors.net, a tech site established in 2011 as an online IT consultancy and resource library. Visitors to tech-advisors.net are now redirected to InnovationVista.com for the combined online materials and consulting offerings.
JUST Keeping the IT Lights On = Awaiting Disruption
Keeping the lights on, avoiding security breaches and creating efficiency are worthy goals, but they are table stakes now. A company that only does this is waiting to be disrupted. The firm’s framework goes further, from stabilizing IT to optimizing and monetizing it.
A 2026 security checklist for CEOs to sleep at night
CEOs face a quandary on information security, a topic needing deep technical expertise but treated as their personal responsibility. Incidents such as SolarWinds, Colonial Pipeline and the Shanghai Police database show the stakes. The checklist covers the protections to put in place.
Hiring a New CIO After AI Has Rewritten the Job
Hiring a CIO has always been like betting on a head coach, but the game has changed since candidates learned to lead. The fundamentals still matter, but the old playbook no longer fully describes the field. Protect the coordinator you already have, and look for the attributes that actually predict success.
Guidelines for Selecting & Implementing an Enterprise System
Implementing an enterprise system is an endeavor of strategic importance that requires meticulous planning, resource allocation and the right tools. This guide lists criteria to weigh before selection and a roadmap to implementation. Careful comparison and planning significantly raise the likelihood of project success.
Why We Build Trust First for Innovation Success
Build Trust First is Innovation Vista’s mantra on engagements involving change, transformation and transition. Gartner reports that 75% of digital transformation initiatives will fail, with higher risk when they are seen as IT projects. Organizations that recognize the role of trust are better positioned to navigate the digital world.