Insurance IT & AI Consulting

As SVP of IT for a major life insurer, scaled policies from 1M to 8M in four years at the industry's lowest unit cost per policy and launched the market's first online underwriting and e-insurance policy.

Led a $48M disaster-recovery initiative for a major P&C carrier and ran vendor selection for application maintenance and support outsourcing.

Negotiated a $1B IT and claims-processing contract for a health insurer, delivering 20% cost savings alongside a capital infusion and markedly improved performance.

Created new-to-world digital product lines for a Fortune 50 insurance and financial-services company, valued at over $10M in their first year of operation.

As Group CIO of a short-term insurance brokerage with 600+ staff across 30+ locations, transformed operations on a Microsoft Dynamics platform and led the firm's first CyberEssentials Plus certification.

Built an AI loan-origination and servicing platform from zero, automating underwriting and integrating KYC/KYB and regulatory compliance; achieved SOC 2 Type II certification in under six months.

Served as regional CIO for a $20B health insurer, leading IT operations across four states.

Directed the central technology-services group serving twelve operating units of a $10B financial-services and insurance company.

Fractional CISO leadership for mid-sized insurers; specializes in cyber-insurance readiness, compliance mapping, and AI governance for regulated environments.

At a $300B-AUM financial group, delivered the first application to provide fully automated underwriting approval of a mortgage.

As CIO of Group Insurance technology at a top global mutual life insurer, developed the division's five-year roadmap and led technology due diligence for insurance and wealth-management acquisitions.

As fractional CTO to specialty insurers and MGAs, rebuilt a malpractice carrier's claims-intake process from 20 minutes to 15 seconds per claim and automated bordereaux reporting for carrier clients.

As CIO, turned around a $120M unemployment-insurance modernization, moving 1.5M claimants to a fully digital platform enabling over $15B in annual benefits; cut processing times by 50% at 95% on-time delivery.

Led a $15M business-transformation program replacing core systems for one of the country's largest insurers; previously architected global life and pensions platforms deployed across four continents.

As COO for Europe of a private-equity-owned specialty insurer, ran all customer-facing operations across 1,200 associates spanning policy administration, claims, fraud prevention, and contact centers.

Led the delivery of a world-first alternative investment product, tokenized reinsurance securities, and built the search and AI-discovery strategy that owns the category term.

Led the leadership team designing the enterprise data warehouse and BI reference architecture for a top national P&C carrier, delivering seven early-adoption programs on a budget exceeding $650M with 500 staff.

Designed and built a secure, scalable, compliant InsurTech platform end to end; reduced cloud infrastructure costs by 85% while taking products from MVP to scale.

As Enterprise CIO, drove an IT turnaround transformation across five business lines at a major mutual life insurer.

Architected and built a national insurance-license registry and portal enabling all 50 state insurance commissioners to share and manage licensing data.

As CIO and EVP of Operations Support for a $1.6B publicly traded services organization with insurance and risk-management lines, created an operations group that reversed profit erosion and grew top-line revenue.

Established 'Digital Insurance' across business segments representing over $1.5B in total premium, delivered through cloud-native technologies.

As CIO, removed 80% of effort and 95% of total cost from a management system through robotic process automation; led recovery of $1M per day by automating QA functions at a Fortune 100 healthcare insurer.

Scaled an insurtech from zero to unicorn as CTO; led the technology organization through a successful acquisition by a global insurance group.

As CTO and SVP of Product at a leading P&C insurance software vendor, led a $25M+ agency-management product and built a self-service quoting portal for carriers' agents.