Your Next Customer Won’t Be Human · MCP and the Rise of Agent Docks
Your next customer will probably arrive as software. Not as a chatbot, and not as a person using an AI tool to write a better email. As an agent: software…

Your next customer will probably arrive as software. Not as a chatbot, and not as a person using an AI tool to write a better email. As an agent: software…
Innovation Vista's annual benchmark estimates the share of mid-market companies ($10M–$1B in revenue) across 18 industries that have reached Stabilized, Optimized, and Monetized maturity across three dimensions; Data, Business Intelligence,…
The board had your AI strategy in hand. You presented it last quarter; the deck was good. Then, a few minutes into this quarter's meeting, a director set it aside…
Twelve months ago, your AI strategy fit on an invoice. So many seats of Copilot, a ChatGPT Enterprise tier, maybe a specialized tool or two for the people who asked…
The people advising you on the biggest technology bets of the decade usually have nothing of their own riding on whether those bets pay off. In most advisory relationships, only…
There is a windfall moving through your business right now, and you almost certainly are not the one banking it. Call it the AI dividend: the difference between what work…
The vendor was forty minutes into the pitch when you felt it. Not relief exactly. Pattern recognition. They were walking through the AI roadmap baked into their next platform release,…
And the mid-market brokerage that moves first will define the playbook for the next decade. For twenty-five years, every commercial real estate firm has been sold the same vision. A…
Most mid-market CEOs we talk to are still asking the wrong question about AI. They're asking how it will change their cost structure or which functions to automate first. The…
For two decades, "stronger together" was corporate wallpaper. It announced mergers nobody asked for. It headlined campaign buttons and pep-rally decks. It got slapped on the lobby wall above a…