Customer Service Agents will Never Take Notes Again
The day is coming far sooner than most people expect. The rapid evolution of artificial intelligence (AI) is set to transform the customer service landscape in ways we are only…
The day is coming far sooner than most people expect. The rapid evolution of artificial intelligence (AI) is set to transform the customer service landscape in ways we are only…
Innovation Vista regularly helps our clients disrupt their industries with unique IT capabilities which create competitive advantage, rewriting the rules for supply/delivery/pricing in their sectors. This makes a recent award…
In an age where technological advancements unfold at an unprecedented pace, business leaders face the enormous task of keeping their organizations moving smoothly through these turbulent waters. The key to…
In the rapidly evolving landscape of Artificial Intelligence (AI), CEOs face a pivotal challenge: finding the right balance between ignoring the AI revolution and entrusting AI with too much of…
In today's dynamic digital landscape, the stakes for successful digital transformation have never been higher. The promise of increased efficiency, agility, and competitiveness has propelled businesses into substantial "digitalization" investments…
In many industries in the modern business environment, Digital Transformation is no longer an option - it's a necessity. Amid this shift, organizations must thoughtfully decide where to direct their…
Machine Learning, Neural Networks, Natural Language Processing, Vision AI, and Generative AI have been in development for many years now, but recently the technology is receiving more attention, business usage,…
A lot goes into being an enterprise CIO/CTO these days – from foundational capabilities like IT operations, infrastructure, telecom, disaster readiness, cybersecurity and governance to business-tailored solutions like applications, RPA,…
Most CEOs have backgrounds and skill-sets as business leaders, not technology leaders. This creates a "blind spot" for them - something that would create risk and call for mitigation no…
CEOs are feeling better about the enabling impact of IT these days; Covid and the light-speed jump to remote/hybrid operations at many organizations raised IT's profile to levels never before…