Articles
Categories
The New Digital Normal of Customer Expectations
Digital disruption began well before we were all forced to practice social distancing, but recently it has advanced into sections of society that were previously
Escaping the Catch-22 of Post-COVID Digitalization
COVID-19 has escalated and turbo-charged digital transformation across the globe. Prior to COVID, many organizations planned to build out more options for their employees to
Successful Leadership in the New COVID Reality
Successful leadership in the new COVID reality will require a new approach to overcome the unforeseen challenges presented by the pandemic. So many plans for
Free IT Consulting for Small Businesses Fighting Coronavirus COVID-19
Innovation Vista is offering small businesses free consulting about remote work options or other IT issues to help them keep their business moving as we all combat coronavirus COVID19 together.
Turning CRM Data into Deep Customer Insights
The world is becoming increasingly personalized. Frequent flier numbers and customer membership programs enable companies to track consumers’ buying patterns; social media platforms and digital
CRM Adoption Needs Good Leadership as Much as Good IT
Over 90% of companies with dedicated sales teams have licensed a CRM system, and yet far fewer of these companies believe their CRMs are strategic