Innovation Insights

Ignoring the Blind Spot · The Help Most CEOs Need, But Few Engage

Most CEOs are business leaders rather than technology leaders, which creates a blind spot. Technology is the fastest-changing segment of the economy, so the risks multiply. Removing the blind spot in the C-suite helps an organization grasp all the tools it needs to succeed.

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Is Your Organization AI-Ready?

AI is seldom as simple as business leaders want or some AI service companies claim. Without significant preparation, there are substantial risks of false positives and false negatives from AI models. A set of readiness questions helps you judge whether your organization is ready for AI.

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Innovation Capital · Beyond “Last year + x%” IT Budgeting

Preparing the annual IT budget is work many tech leaders dread, even as a percentage change on last year. Two types of IT costs call for two different mindsets. A framework for surfacing ideas for innovation capital helps you grasp this exciting time of innovation and transformation.

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Innovation is a Process · “Vista Score” Triage & Prioritization

Mid-market IT leaders know the meeting where every department head argues for their project to top the roadmap. The problem is not the projects but the process for choosing between them. A common framework with a transparent score moves the discussion to the right sequence for maximum impact.

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Innovation is a Process · The Power of (Effective) Brainstorms

Brainstorming, a group technique for gathering ideas spontaneously, can fall victim to human nature. A better solution is to assign pre-work for initial ideation. Draw on the people who live with the demands, pros and cons of the current business model every day.

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Broadening Minds on the Business Potential of IT

Founder Jeff Roberts was interviewed by Corey Prator, founder of Consortium Partners, about Innovation Vista's purpose and approach. The conversation explores how the firm helps leaders broaden their minds on the business potential of IT.

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Change is Faster than Ever, but Will Never Again Be This Slow

In 2018 Justin Trudeau said the pace of change has never been this fast yet will never be this slow again. For mid-market executives it now reads like a validated threat. The winners will be leaders who stop waiting for the storm to pass and build in the rain.

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Innovation is a Process · Nurturing a Culture Where It can Happen

Headlines say companies must innovate or die, and boards treat them as calls to action, even during a pandemic. Innovation is not a task to check off but the outgrowth of a culture of collaboration and teamwork. Make sure any partner adopts the same teamwork approach you nurture across the enterprise.

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The New Digital Normal of Customer Expectations

Customer expectations are no longer shaped by traditional standards but by the best digital experiences people encounter anywhere. The new digital normal has four key components, including AI-powered personalization. The ROI of these investments has become undeniable, even in times of uncertainty.

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Turning CRM Data into Deep Customer Insights

Personalization lets companies track buying patterns and learn preferences, but it has also opened the door to inappropriate uses of data. Used well, CRM and other data can create Deep Customer Insights. That matters most to companies for which understanding customers is important.

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Collaborate, Don’t Interview · How to Talk with Business Stakeholders about Tech

In a typical requirements gathering session, a technology leader asks prepared questions while a business executive checks the clock. Both walk away unsatisfied. A collaborative posture builds trust, the prerequisite for every meaningful change a technology organization can drive.

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