System Implementation2020-01-17T18:47:11-06:00

Major system selections and implementations are among the most strategic initiatives that can be undertaken by an organization.  Several factors contribute to this complexity:

  • The costs involved, both for licensing and implementation – which typically are on top of an IT department’s normal budget
  • The visibility with senior leadership, because of the promise of added efficiency to the organization
  • The complexity of configurations to tailor advanced systems to the specific needs of the company
  • The need to migrate historical data, with reconciliations as needed, particularly if the system is new to the organization
  • The potential for business process changes, with resulting requirements for change mangement
  • Varying training needs, particularly for an ERP, CRM, or similar large system involving multiple personas and constituencies

Experience is a key to success with projects with this level of impact and risk.  Innovation Vista provides various advanced consulting services from experienced C-level consultants with track records with complex system selections and implementations of this kind:

  • System selection consulting – particularly relevant if stakeholder groups have differing criteria and requirements
  • Vendor selection – including identifying potential candidate options, coordinating organization-scripted demos, etc.
  • Contract negotiation – including leveraging insights from our consultant network from previous deals with primary vendors
  • Custom development project services – including structured work estimation, design consulting, and design workload coordination
  • Project management – either independently as a party between the organization and the vendor, or in partnership with a PMO
  • Vendor oversight – monitoring the vendor’s staff and approach to ensure their don’t fall into a “finish line” mentality
  • Data migration planning, coordination – including mapping, cleansing, and migration scripting development, testing, and execution
  • Testing services – unit/alpha testing planning & coordination, user/beta testing planning & coordination
  • Change management planning, coordination – including deep collaboration with stakeholder groups to understand impact
  • Training planning, coordination – including tailoring training approaches to different personas for maximum success

Please contact us to begin a dialogue about how we can bring our expertise to bear on your strategic system selection &/or implementation.

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Below see some of our recent Thought Leadership on System Implementation:

Good Leadership is just as important to CRM Adoption as Good IT

Over 90% of companies with dedicated sales teams have licensed a CRM system, and yet far fewer of these companies believe their CRMs are strategic in their impact to the top and bottom lines.  Quora got double-digits responses to the question "Why do salespeople hate CRM?"  "Why do salespeople love CRM?" had not been posted as a question as of the time of this writing. Why is it so challenging to get sales teams to use CRM systems? Contrary to some other commentators on this topic, I don't believe the problem of low CRM adoption is due mainly to the systems being overly complex, or salespeople having limited grasp of software generally.  Don't get me wrong; some CRMs are no doubt too complex, designed by techies without sufficient input from real sales teams, etc.   There are over 300 different CRM systems in the market today, and no doubt some are [...]

By |January 16th, 2020|Categories: Artificial Intelligence, Assessments, Digital Transformation, Innovative Success, Systems|