AI is seldom as simple as business leaders want or some AI service companies claim. Without significant preparation, there are substantial risks of false positives and false negatives from AI models. A set of readiness questions helps you judge whether your organization is ready for AI.
Preparing the annual IT budget is work many tech leaders dread, even as a percentage change on last year. Two types of IT costs call for two different mindsets. A framework for surfacing ideas for innovation capital helps you grasp this exciting time of innovation and transformation.
Personalization lets companies track buying patterns and learn preferences, but it has also opened the door to inappropriate uses of data. Used well, CRM and other data can create Deep Customer Insights. That matters most to companies for which understanding customers is important.
Over 90% of companies with dedicated sales teams have licensed a CRM, yet far fewer believe it is strategic. Adoption depends on leadership as much as on IT. C-suite leaders must set the stage and nurture a culture in which the team will want to use it.
Digital transformation is a buzzword whose definition varies greatly. Innovation Vista defines it as the effort to use technology to grow revenue. It reflects a broader view of IT, and an experienced consultant brings the right knowledge to strategic planning.
Keeping the lights on, avoiding security breaches and creating efficiency are worthy goals, but they are table stakes now. A company that only does this is waiting to be disrupted. The firm's framework goes further, from stabilizing IT to optimizing and monetizing it.
Implementing an enterprise system is an endeavor of strategic importance that requires meticulous planning, resource allocation and the right tools. This guide lists criteria to weigh before selection and a roadmap to implementation. Careful comparison and planning significantly raise the likelihood of project success.
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