Google UCP · AI Agents Get a Commerce Hub
The promise of the generative AI boom, now well into its third year, has always been "agentic" capability. We didn't just want chatbots that could write poetry or summarize emails;…
Beyond the Pilot · Establishing AI Governance to Prevent a Boardroom “Blind Spot”
In the last eighteen months, the mid-market has been awash in AI enthusiasm. Boardrooms that previously viewed Artificial Intelligence as science fiction or a distant enterprise luxury suddenly demanded immediate…
Brighter Headlights · Seeing Where SaaS AI is Headed So You Can Build Elsewhere
Every enterprise software vendor on the planet is racing to embed AI into their products. Salesforce has Einstein. Microsoft has Copilot. ServiceNow, Workday, Oracle, SAP, and dozens of others are…
The 2026 AI Pivot · From Magic Tricks to Margin Impact · What CEOs should know about AI
The 2026 AI Pivot: From "Magic Tricks" to Margin Impact If you are like most mid-market CEOs today, you are suffering from a specific, acute form of executive exhaustion: "AI…
Imagination · The Human Superpower AI Still Can’t Touch
Why "Counterfactual Reasoning" Separates Human Intelligence from Machine Intelligence Of all the capabilities that distinguish human intelligence from artificial systems, imagination may be the most important. It is the ability…
Differentiation is About to be Disrupted
Differentiation has always been the foundation of competitive strategy. Companies invest years building capabilities that rivals struggle to imitate. They refine processes, culture, expertise, and customer experience until these elements…
AI Revolution as Opportunity · Why Skilled Captains Like Rough Seas to Extend Their Lead
Every generation faces an inflection point, a moment when the conditions shift so dramatically that leadership becomes visible in sharp relief. In those moments, steady waters don’t define greatness. Rough…
The Data Wars · How to Protect Your IP in the AI Era
The recent legal battle brought by Reddit against Perplexity marks a pivotal moment in what we might call the “AI-data wars” - a struggle over who controls the data that…
Will AI Replace Traditional System Interfaces, or Does Design Still Matter?
As generative AI continues its relentless advance, an intriguing question is emerging among product teams and CIOs alike: if large language models (LLMs) become the “human interface layer” to every…
Data, BI, & AI in the Mid-market · 2025 Analytics Maturity Survey
One of the most common questions we receive, and the basis of interest of many clients in our Tech Assessment services, is to compare their IT & AI capabilities and performance…