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The Fox Guarding the Henhouse · Why your MSP is your Worst IT Strategy Advisor

The Fox Guarding the Henhouse · Why your MSP is your Worst IT Strategy Advisor

  • Post author:Editorial Staff
  • Post published:
  • Post category:Innovation

For organizations heavily reliant on Managed Service Providers (MSPs) to handle their IT infrastructure, a natural question arises: should the same partner that manages your technology be trusted to define…

Continue ReadingThe Fox Guarding the Henhouse · Why your MSP is your Worst IT Strategy Advisor
Customer Service Agents will Never Take Notes Again

Customer Service Agents will Never Take Notes Again

  • Post author:Jeff Roberts
  • Post published:
  • Post category:Artificial Intelligence/Innovation/Optimizing IT/Tech Disruption

The day is coming far sooner than most people expect. The rapid evolution of artificial intelligence (AI) is set to transform the customer service landscape in ways we are only…

Continue ReadingCustomer Service Agents will Never Take Notes Again
Webinar on AI Strategy · Driving ROI via an Iterative Approach

Webinar on AI Strategy · Driving ROI via an Iterative Approach

  • Post author:Editorial Staff
  • Post published:
  • Post category:Artificial Intelligence/Data & Analytics/Digital Transformation/Innovation

A webinar for CXO business executives summarizing our approach and framework for assessing IT platforms and organizations.

Continue ReadingWebinar on AI Strategy · Driving ROI via an Iterative Approach
Beyond Vanilla · The Power of Tailored IT Recommendations

Beyond Vanilla · The Power of Tailored IT Recommendations

  • Post author:Editorial Staff
  • Post published:
  • Post category:Innovation/Monetizing IT/Optimizing IT/Stabilizing IT

In today's fast-paced and ever-evolving digital landscape, businesses must leverage technology to maintain a competitive edge. However, simply following generic best practices found on the internet often falls short of…

Continue ReadingBeyond Vanilla · The Power of Tailored IT Recommendations
The Power of One · The Opposite of “Land and Expand”

The Power of One · The Opposite of “Land and Expand”

  • Post author:Editorial Staff
  • Post published:
  • Post category:Innovation/IT Leadership/Monetizing IT/Optimizing IT/Stabilizing IT

In the dynamic landscape of IT consulting, the prevalent "land and expand" model has been a mainstay. Firms deploy senior consultants on "strategy consulting" assignments, where the unwritten goal is…

Continue ReadingThe Power of One · The Opposite of “Land and Expand”
Navigating Business & IT at the Inflection Point

Navigating Business & IT at the Inflection Point

  • Post author:Editorial Staff
  • Post published:
  • Post category:Innovation/IT Leadership/Tech Disruption

In an age where technological advancements unfold at an unprecedented pace, business leaders face the enormous task of keeping their organizations moving smoothly through these turbulent waters. The key to…

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AI Strategy Crossroads · Building AI vs Buying AI vs Waiting for Free AI

AI Strategy Crossroads · Building AI vs Buying AI vs Waiting for Free AI

  • Post author:Editorial Staff
  • Post published:
  • Post category:Artificial Intelligence/Innovation/IT Leadership

In the rapidly evolving landscape of artificial intelligence (AI), companies face a critical decision on how to integrate this transformative technology into their operations. The strategic options boil down to…

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Business Planning in the Digital Era

Business Planning in the Digital Era

  • Post author:Editorial Staff
  • Post published:
  • Post category:Digital Transformation/Innovation/IT Leadership

In the digital age, the landscape of business is ever-evolving. This transformation is primarily driven by rapid advancements in technology, which have a profound impact on both business strategy and…

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What CEOs Should Know About AI in 2024

What CEOs Should Know About AI in 2024

  • Post author:Editorial Staff
  • Post published:
  • Post category:Artificial Intelligence/Data & Analytics/Digital Transformation/Innovation/IT Leadership/Tech Disruption

In the rapidly evolving landscape of Artificial Intelligence (AI), CEOs face a pivotal challenge: finding the right balance between ignoring the AI revolution and entrusting AI with too much of…

Continue ReadingWhat CEOs Should Know About AI in 2024
You Sometimes Get More than you Pay For

You Sometimes Get More than you Pay For

  • Post author:Editorial Staff
  • Post published:
  • Post category:Innovation/IT Leadership

In the dynamic world of Information Technology, businesses face a myriad of challenges that require strategic expertise to navigate successfully. However, hiring a full-time experienced CIO to lead IT strategy…

Continue ReadingYou Sometimes Get More than you Pay For
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