As generative AI continues its relentless advance, an intriguing question is emerging among product teams and CIOs alike: if large language models (LLMs) become the “human interface layer” to every…
Enterprise technology projects are rarely just about technology. When organizations undertake implementations of large-scale systems - ERP, CRM, HCM, etc. - the promise is transformative efficiency and clarity. But behind…
For decades, system migrations have been treated primarily as operational exercises - moves from one software platform to another, often driven by the need for better functionality, scalability, or integration.…
In today's competitive market, midsize companies are increasingly turning to ERP (Enterprise Resource Planning) systems to streamline their operations, improve efficiency, and gain a competitive edge. With numerous options available,…
In today’s competitive market, midsize companies are increasingly turning to CRM (Customer Relationship Management) systems to maximize their customer satisfaction, streamline their customer care, improve efficiency, and gain a competitive…
AI is seldom as simple as business leaders would like it to be, or as simple as some AI service companies claim it to be. The technology is still far…
Preparing the annual budget is an exercise many tech leaders dread. There is tedious work required to inventory needs, project growth, and gather quotes for those costs, even in a…
Microsoft created some waves in the Robotic Process Automation (RPA) space this week, with the announcement at their
The world is becoming increasingly personalized. Frequent flier numbers and customer membership programs enable companies to track consumers' buying patterns; social media platforms and digital marketing channels enable them to…
Over 90% of companies with dedicated sales teams have licensed a CRM system, and yet far fewer of these companies believe their CRMs are strategic in their impact to the…
