It’s the Customer, Stupid
As businesses strive for growth and success, there is one factor that can make all the difference: customer experience. In today's hyper-competitive business environment, providing an exceptional customer experience is…
Digital Transformation · Necessity, Not Luxury, for the Modern Age
As we start another year in the Digital Age, and witness the continuing evolution of the landscape of today's business world, there's no escaping the truth: digital transformation is not…
Helping Overwhelmed CIOs be Hero Intrapreneurs
A lot goes into being an enterprise CIO/CTO these days – from foundational capabilities like IT operations, infrastructure, telecom, disaster readiness, cybersecurity and governance to business-tailored solutions like applications, RPA,…
Next Level AI Models are Coming Soon · Are You Ready?
The world of artificial intelligence continues its profound transformation and accelerating maturity. Numerous advanced AI language and machine learning models are on the verge of commercial availability. These models, developed…
Ignoring the Blind Spot · The Help Most CEOs Need, But Few Engage
Most CEOs have backgrounds and skill-sets as business leaders, not technology leaders. This creates a "blind spot" for them - something that would create risk and call for mitigation no…
Is Your Organization AI-Ready?
AI is seldom as simple as business leaders would like it to be, or as simple as some AI service companies claim it to be. The technology is still far…
Innovation Capital · Beyond “Last year + x%” IT Budgeting
Preparing the annual budget is an exercise many tech leaders dread. There is tedious work required to inventory needs, project growth, and gather quotes for those costs, even in a…
Not All Brainstorms are Created Equal
Wikipedia gives this summary and definition of brainstorming: Brainstorming is a group creativity technique by which efforts are made to find a conclusion for a specific problem by gathering a list of ideas…
Microsoft throws open the RPA door, makes Power Automate Free
Microsoft created some waves in the Robotic Process Automation (RPA) space this week, with the announcement at their
Why the IT Bar is Usually Set Too Low
The IT bar is set too low by business leaders Most CEOs and COOs spend their days trying to increase revenue and market share, while most CFOs spend their time…