Don’t TiVo it: The Wrong Questions Stop Innovation at Efficiency
Few companies in the history of consumer technology have owned a moment the way TiVo did. Founded in 1997 and shipping its first DVR on March 31, 1999, TiVo didn't…
The Journey from Stability to Optimization
When the Fires Are Out, the Real Work Begins There is a particular organizational delusion that sets in after a hard-won stretch of IT stability. Systems are up. Helpdesk tickets…
The Journey from Crisis to Stability
When Your Tech Breaks, What You Do in the First 60 Minutes Defines Everything That Follows Every IT leader remembers their first real crisis. Not the minor outage that resolved…
Reprogramming the American Dream · From Rural America to Silicon Valley · Making AI Serve Us All · Book Review
In "Reprogramming the American Dream," Kevin Scott, the CTO of Microsoft, offers a persuasive and timely exploration of the complex relationship between technology, particularly artificial intelligence (AI), and socio-economic disparities…
Building the Easy Button · An AI Success Story in CRE Capital Markets
In the complex world of institutional capital markets and commercial real estate, dealmakers have long relied on instinct, contact lists, and rolodex-style memory to connect properties with potential buyers. In…
Turning CRM Data into Deep Customer Insights
The world is becoming increasingly personalized. Frequent flier numbers and customer membership programs enable companies to track consumers' buying patterns; social media platforms and digital marketing channels enable them to…
The Future Is Faster Than You Think · Book Review
In "The Future Is Faster Than You Think," authors Peter H. Diamandis and Steven Kotler provide an enthralling exploration of how emerging technologies like AI, 3D printing, virtual reality, and…
Collaborate, Don’t Interview · How to Talk with Business Stakeholders about Tech
Picture the scene: a conference room, a whiteboard, a technology leader with a list of prepared questions, and a business executive checking the clock. The IT side calls it a…
Designed for Digital · Book Review
"Designed for Digital" is a compelling read for executives, managers, and digital transformation agents who are in the business of shaping the future of their organizations. The authors leverage their…
Competing in the Age of AI · Strategy and Leadership when Algorithms and Networks Run the World · Book Review
In "Competing in the Age of AI," authors Marco Iansiti and Karim R. Lakhani offer an incisive look into how artificial intelligence (AI) is reshaping the competitive landscape across various…
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