Your Help Desk is more Strategic than You Think
Business executives, and even some CIOs, often look at a help desk as a necessity with limited impact potential. This attitude drives a mindset of cost control. After all, if…
Business executives, and even some CIOs, often look at a help desk as a necessity with limited impact potential. This attitude drives a mindset of cost control. After all, if…
Buying wine by the bottle (or case) may be the most economic option to acquire it at scale, but if a bottle is beyond your means or needs, and you…
COVID-19 has escalated and turbo-charged digital transformation across the globe. Prior to COVID, many organizations planned to build out more options for their employees to be more productive by working…
Tech company startups are the darlings of the press and of venture capitalists. It certainly seems that tech companies dominate the list of "Unicorns" and top IPOs from the last…
Is your IT just “keeping the lights on”? i.e. Are you just waiting to be disrupted? Don’t get me wrong – keeping the lights on, avoiding security breaches, even creating…
"We do a great job. 90% of our KPIs and projects are in the green, and we had 99.9% uptime last month..." ...Comments like this can be indicative of successful…
CEOs are in a complex quandary on information security. On the one hand this is a topic requiring deep technical expertise which is (usually) outside the wheelhouse of CEOs, unless…