IT Experts

CIO Coaching

CIO Coaching2019-12-27T16:21:38-06:00

Life is an ongoing journey of learning, as many college graduates hear in their commencement address.  Everyone needs training on a regular basis, to build new skills and keep current in a world that is changing faster than ever before.  Even CEOs meet regularly with colleagues for co-mentoring, and most read dozens of books each year.  Innovation Vista doesn’t attempt or claim to be a training organization, but we do provide one key service for IT leaders: coaching.

Coaching differs from training in several ways:

  • It is one on one, allowing for deep exploration of the nuances of challenging situations and decisions
  • Coaching is integrative, drawing together all the skills both participants have gained through their career

We tailor our coaching plans just as we do our Technology Strategies!  Each situation is different.

  • Organizations may sign their top IT leader up for coaching in preparation for major changes or expansion
  • An IT leader may benefit from coaching prior to (or alongside) being promoted to the next level up, becoming responsible for unfamiliar processes
  • Individuals may sign up in order to prepare themselves for a promotion opportunity (or their families may gift them this coaching)
  • CIOs who have come up through an operations/infrastructure type of background may desire a deeper grasp on applications & data
  • IT leaders who have advanced from an analyst/programming/project management background may want help navigating security and the cloud
  • CIOs who succeeded in one organization may be struggling in another company or industry (this is one of the most common patterns we see, and it is one for which coaching is a far better initial remedy, given that the capability for solid performance is known to be there)

Our team of C-level experts have long histories of mentoring and coaching IT leaders to rise to their full potential.   Truth be known, it is one of the most fulfilling things we can do with our time…!  If you know of a situation where coaching might benefit an IT leader, please contact us to start a dialogue about how we can help.

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Below see some of our recent Thought Leadership on IT Leadership:

Free IT Consulting for Small Businesses Fighting Coronavirus COVID-19

Innovation Vista is offering small businesses free consulting about remote work options or other IT issues to help them keep their business moving as we all combat coronavirus COVID19 together. For many small businesses, the government's request to initiate social distancing has created a tension point between taking steps to protect their employees' (really the entire public's) health vs. changing the entire operating model of their company.  Some businesses may need advice on setting up free/cheap tools for video conferencing, screen-sharing and other collaboration.  For others, this mode of operation opens up enormous security concerns and may raise the risk of data breaches and other liabilities. We're offering a free consultation to any small business who feels stuck in this quandary or is unable to operate/support their IT systems in a remote working mode.  Please contact us if you're interested in a strategic conversation about your options. We CAN work [...]

March 19th, 2020|

Turning CRM Data into Deep Customer Insights

The world is becoming increasingly personalized.  Frequent flier numbers and customer membership programs enable companies to track consumers' buying patterns; social media platforms and digital marketing channels enable them to know even more about our preferences and lives.  The door has been opened to inappropriate uses of this information, as evidenced by the "fake news" and Facebook/Cambridge Analytica scandals from the 2016 election.  But far more commonly, companies are using customer data in legitimate to personalize their communications with customers, with significant results. Customers are happy for you to know about them According to Accenture, 83% of consumers are willing to share their data in order to enable a personalized B2C experience, and 91% say it actually impacts their buying habits.  For B2B purposes, companies have long known there is easy access to public data about them, so any gain in efficiency is welcomed from suppliers who make use of [...]

February 19th, 2020|

CRM Adoption Needs Good Leadership as Much as Good IT

Over 90% of companies with dedicated sales teams have licensed a CRM system, and yet far fewer of these companies believe their CRMs are strategic in their impact to the top and bottom lines.  Quora got double-digits responses to the question "Why do salespeople hate CRM?"  "Why do salespeople love CRM?" had not been posted as a question as of the time of this writing. Why is it so challenging to get sales teams to use CRM systems? Contrary to some other commentators on this topic, I don't believe the problem of low CRM adoption is due mainly to the systems being overly complex, or salespeople having limited grasp of software generally.  Don't get me wrong; some CRMs are no doubt too complex, designed by techies without sufficient input from real sales teams, etc.   There are over 300 different CRM systems in the market today, and no doubt some are [...]

January 16th, 2020|