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Turning CRM Data into Deep Customer Insights

Turning CRM Data into Deep Customer Insights

  • Post author:Editorial Staff
  • Post published:
  • Post category:Artificial Intelligence/Data & Analytics/Digital Transformation/Enterprise Systems/Innovation

The world is becoming increasingly personalized.  Frequent flier numbers and customer membership programs enable companies to track consumers' buying patterns; social media platforms and digital marketing channels enable them to…

Continue ReadingTurning CRM Data into Deep Customer Insights
CRM Adoption Needs Good Leadership as Much as Good IT

CRM Adoption Needs Good Leadership as Much as Good IT

  • Post author:Editorial Staff
  • Post published:
  • Post category:Artificial Intelligence/Data & Analytics/Digital Transformation/Enterprise Systems/Innovation/IT Leadership/Monetizing IT/Optimizing IT

Over 90% of companies with dedicated sales teams have licensed a CRM system, and yet far fewer of these companies believe their CRMs are strategic in their impact to the…

Continue ReadingCRM Adoption Needs Good Leadership as Much as Good IT
Not Every Company Needs Our Services · Only Those Which Have Data

Not Every Company Needs Our Services · Only Those Which Have Data

  • Post author:Editorial Staff
  • Post published:
  • Post category:Data & Analytics/Monetizing IT/Optimizing IT

A recent McKinsey study found that companies which invested in data quality and analytics increased their profit margin an average of 6%. For context, the average profit margin across Fortune 500 companies was just 10.7%…!

Continue ReadingNot Every Company Needs Our Services · Only Those Which Have Data
Early AI Won’t Reach Professionals’ IQ.  Build it Anyway

Early AI Won’t Reach Professionals’ IQ. Build it Anyway

  • Post author:Avrie Roberts
  • Post published:
  • Post category:Artificial Intelligence/Data & Analytics/Innovation

When you teach your children how to read, you don’t hand them a dictionary. You start with one letter, then move on to the next, hoping you know enough words…

Continue ReadingEarly AI Won’t Reach Professionals’ IQ. Build it Anyway
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