Best Innovation Consulting

Thought Leadership

Thought Leadership2020-02-24T10:50:18-06:00
11Oct, 2019

Transformation Needs the Top, Even if it Doesn’t Start There

By |October 11th, 2019|Categories: Digital Transformation, Innovation|

No matter where the vision for innovation comes from, the board and CEO must support and evangelize transformation for it to succeed. If the board and CEO don't fully grasp why the transformation is needed, or how it should be achieved, it can bring about more harm than good. They would be better of pausing or canceling the project until everyone can get on the same wavelength. The worst whiplash an organization can receive is a "transformation" project being pushed by IT which doesn't have the support of top leadership. Why? Because the rest of the company will take their lead on how to respond—how seriously to take the change—from their top leadership. If they see shoulder shrugs, they may shrug too and won’t be fully committed to getting on board. Just as importantly, the support from top leadership will deeply impact the behavior of those pushing the change—in IT [...]

5Oct, 2019

Step 1 to Swimming in the Digital Pool – Get in the Water

By |October 5th, 2019|Categories: Digital Transformation, Innovation|

Do you have a vision for the potential of technology to impact your company's future, but lack the details to make specific proposals? Part of leadership is seeing the need for change and taking steps to share and implement this vision with your team. The first step doesn’t have to be perfect or huge—you need not jump into the deep end of the pool right away, but it's critical at least to acknowledge that you need to learn how to swim. No matter how your organization uses data—processing, analyzing, or simply entering it and viewing it on a daily basis—there is a high likelihood that some kind of digital technology can take your efforts to the next level.  Initially, you may not have clarity on how automation, AI, or analytics will play a part, but neither is it a requirement for someone to know all the strokes before deciding they [...]

12Sep, 2019

Best IT Strategy for a Non-IT Startup? It Depends

By |September 12th, 2019|Categories: Innovation, Transitional Leadership|

Tech company startups are the darlings of the press and of venture capitalists.  It certainly seems that tech companies dominate the list of "Unicorns" and top IPOs from the last few decades.  Their pace of revenue acceleration (though not necessarily usually earnings) are breathtaking - at least for the few who make it "over the hump" to reach critical mass.  But these are far from the only startup businesses where key IT decisions are needed. In non-IT startup companies, the landscape of tech choices is different, although potentially just as impactful on the company's chances of success.  Tech isn't their product, but in many cases it may make up a significant part of their engine (there is a spectrum of IT impact, of course - that's one reason why "It Depends..")  Interestingly, from the myriad books on the topic of startups pumped out of publishing houses these days, very few [...]

1Aug, 2019

Early AI Won’t Reach Professionals’ IQ. Build it Anyway

By |August 1st, 2019|Categories: Artificial Intelligence, Innovation|

When you teach your children how to read, you don’t hand them a dictionary. You start with one letter, then move on to the next, hoping you know enough words that describe the letter “X” and can create a system from which they will learn on their own. No one expects a toddler to suddenly pick up the morning paper and process the symbols inked onto the page into useable information—but even knowing that, they begin the long, tedious, (painful?) steps to ensure that one day their child, years down the road, can read the morning paper if they so choose. The results are worth the pain in the end. Yet when people hear about the developments of AI in business, many of them assume the process is pointless if the technology has not reached a level of newspaper-reading, so to speak. What would be the point of investing money [...]

14Jul, 2019

Dangerous Inoculation – the Problem of Failed Early Digital Projects

By |July 14th, 2019|Categories: Digital Transformation, Innovation|

Organizations run the risk of being "inoculated" against the power of innovation if their early investments in technology or "digital transformation" fails to deliver business benefits.  In fact, "Digital" is becoming a four-letter word in some companies. One risk is if the initial digital "pilot" is over-hyped by its sponsors, possibly in an effort to get approval for the initiative if it's a controversial topic.  While it may seem justifiable to over-promise a little with the idea that "they'll get excited when they see how close the team can get", in fact this is a very dangerous stretch which risks killing the chance of future projects altogether.   Better to continue to win hearts and minds to the vision using reasonable expectations than to stretch them unwisely. Inoculation can occur even if expectations aren't stretched though.  In some organizations the skeptics may lie in wait for a pilot project to fail [...]

1May, 2019

Turning IT into a Profit Center – Client Success Story

By |May 1st, 2019|Categories: Innovative Success|

Innovation Vista keeps our past clients and partnerships confidential.  Unless you choose to publicize our joint work, the public - and specifically your competitors - will not know you are working with us, or planning anything new or different.   Sun Tzu said it well: All warfare is based on deception. Hence, when we are able to attack, we must seem unable; when using our forces, we must appear inactive; when we are near, we must make the enemy believe we are far away; when far away, we must make him believe we are near.  -- Sun Tzu, The Art of War It is often useful for new and potential clients, though, who are envisioning possible innovation and digital projects, to consider how our approach has benefitted other companies, even just in broad anonymized strokes... One recent example was a financial intermediary involved in connecting counterparties with specific investment needs [...]

2Dec, 2018

How is IT Doing? Ask Business Leadership FIRST

By |December 2nd, 2018|Categories: Assessments, Transitional Leadership|

"We do a great job.  90% of our KPIs and projects are in the green, and we had 99.9% uptime last month..." ...Comments like this can be indicative of successful IT shops, hitting on all/most cylinders and empowering their companies to great results. ...Comments like this can also come out of IT leaders' mouths in departments which are completely failing their businesses - possibly without them even knowing it.   Wait, you say.  How could Key Performance Indicators be put in place, or projects approved, without the business being on board?  And if 90% of them are in the green isn't that a good sign?  Not necessarily.  They could very well be meaningful, but KPIs may not really measure how well IT is supporting and empowering the business.   Consider these common situations: KPIs surrounding reaction times to requests, but none addressing proactivity KPIs about bug fixes, but none measuring the [...]

20Sep, 2018

A security checklist for CEOs to sleep at night

By |September 20th, 2018|Categories: Assessments, Security|

CEOs are in a complex quandary on information security. On the one hand this is a topic requiring deep technical expertise which is (usually) outside the wheelhouse of CEOs, unless they head up a security tech company. On the other hand, it has become abundantly clear that in the court of public perception (and for that matter, the court of law), it is considered a CEO's personal responsibility to ensure that appropriate protections are in place to protect the information of a company's customers - particularly consumers. No CEO wants to end up on the front page of the newspaper or sued for negligence over a breach. Recent incidents should serve as sufficient motivation: Yahoo - 3.5 billion account details were hacked in two different breaches.  Every single account on a system serving nearly half of the world's population in 2013-14 (not fully disclosed until 2017) Sony Motion Pictures - [...]

24May, 2018

Guidelines for Hiring a New CIO

By |May 24th, 2018|Categories: Transitional Leadership|

A quick list of suggestions for interviewing and hiring a new CIO… CIOs are kind of like NFL coaches, who are either Offense or Defense specialists.  Generally we come up either the apps/data or the ops/infrastructure/security side of the career ladder.  Some may have experience in a smaller company on both sides, but they may have blind spots or not have a mature framework to think about the role.  This difference is greatly reduced once someone has been a CIO, because if they’re smart, they likely climbed the learning curve quickly on the other side once they got that responsibility. Most of the issues first-time CIOs often experience occur in leadership/culture, or from the other side of the ball where they’re weakest, so it’s often wise to choose someone from the side where your company feels weakest.  e.g. if your systems are stable and secure, but none of the reports [...]

1Apr, 2018

Kodak – April Fools Day cautionary tale

By |April 1st, 2018|Categories: April Fools Day|

Kodak was a household name. Everyone either knew of Kodak or owned one of their cameras. Their success was admired by brands worldwide. Their success didn’t last forever. Over the course of a few short months, the brand started to disappear. Other brands, like Sony and Canon, took center stage. It wasn’t too long before younger generations were asking, “What’s a Kodak?” Kodak failed. But how did such a successful company fall so hard in a very short period of time? The answer has a lot to do with their resistance to change. Resistance to Change Kodak invented the first digital camera in 1975. Most people don’t know this because it was kept secret. Why? They were afraid if they let anyone know about it, their film-based business would end. Unfortunately, not releasing that information ended up leading them to their fear. Sony and Canon jumped on the chance to [...]