“Build Trust First” is Innovation Vista’s mantra on all engagements relating to change, transformation and transition. We believe it is absolutely necessary for success!
Gartner reports that 75% of Digital Transformation initiatives will fail, highlighting particularly higher risks when these are seen as “IT Projects”. That is a daunting estimate, but one based on real facts and track records. ..and one we believe is based on human nature…
Trust is a universal Human Need Turbo-charger
Although we apply this approach to IT-driven transformation, it is truly in effect in every aspect of our lives. Myriad leadership studies have proven the connection between success/efficiency/effectiveness and trust. And each of us can confirm in our own lives the “difference” between situations where trust was absent vs. present; it is not difficult to recall in which situations we were at our best…
As with many things, the impact of trust may be seen more clearly by examining what happens when it’s absent. There is something deep in human nature which causes us to hold back, maybe in subconscious self-preservation, in these situations.
Trust impacts multiple aspects of our work performance
Consider the impact of the presence vs. absence of trust in these key activities:
- Proposing a brand new solution to a problem
- Suggesting a change in strategy to react to market forces
- Clarifying roles when you feel there may be a crack through which things might fall
- Pointing out a flaw in a colleague’s work product which could impact the project
- Pointing out a flaw in the boss’s work product
- Delegating a wide spectrum of tasks across a team
- Planning a project or team budget
We Build Trust First in order to set any initiative up for success
When you stop and think about our firsthand experience of this truth in our own lives, it seems such a clear benefit for any team, much less one embarking on a journey of strategic change or transformation. This truth is the reason we have made “Build Trust First” a cornerstone of our approach on any initiative or ongoing C-Suite advice on IT strategy. It is why our preferred model of consultant engagement is through retention agreement. It is the reason that our innovation projects yield more results, even surprising levels of success, for our clients.
Contact us if you’d like to Build Trust First for your organization’s strategic IT initiatives.